Dheeraj Dikshit - Group Managing DirectorOutlook
The short term macro economic forecasts for the region are not optimistic and we expect a continuation, to one degree or another, of the challenges faced in recent years. In particular, I echo the concern of our Chairman over the extent of the projected food deficit in Malawi, currently the main profit centre of the group.
Whilst economic growth remains muted, we need to strive to increase market share and promote our transactional banking service offerings to achieve our desired financial targets. To this end, I am pleased to report that the introduction of our new systems has enabled us to deploy more human resources into commercial and other customer facing roles without any increase in real terms in our overall staff costs. We are optimistic that we will see a positive return from this initiative.
2015 annual report